Design of recruitment poster and materials
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Culturally neutral without human representation
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Data confidentiality and safety
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Explicit descriptions of data protection and confidentiality measures in patient information sheet
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Interviewer style, training
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A personalized but professional manner was developed, to try to make the interviewee feel that their individual story was highly valued
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Gender preference
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Provision was made for interviewees to have a male or female interviewer, whichever they preferred
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Consent form
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Own copy to be supplied to participant (with thank you letter)
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Location of interviews
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Opportunity provided to conduct interviews at city centre location familiar to potential participants
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Post interview materials
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Thank you letter for participation
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