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Table 1 Training program organization and overall content (48ā€‰h)

From: Educational content and challenges encountered when training service user representatives as peer researchers in a mixed study on patient experience of hospital safety

Teaching Goals

Sources for Teaching Goals

Contents

Teaching Techniques

Trainers

DAY 1 : 7 in Person hours

ā€ƒGetting familiar with the protocol, clarifying each personā€™s role

Elliott et al., 2002 [27]; Brett et al, 2012 [20].

Phases, inclusion criteria

Interactive presentation (questions and answers)

Main investigator

ā€ƒKnowing scientific norms

Westfall et al., 2017 [15]

Reliability, coherence

Interactive presentation (questions and answers)

Main investigator

ā€ƒIdentifying adverse events

At the promoterā€™s request; Westfall et al.,2017 [15]

Risks in terms of hygiene, identity vigilance, medicine, etc.

Presentation, theme-based study of complaints

Public Hospitals of Paris, peer co-organizers

ā€ƒIdentifying causes of adverse events

At the promoterā€™s request; Westfall et al., 2017 [15]

Human errors, organizational errors, differentiating between mistakes and fault

Videos on analysis of feedback

Public Hospitals of Paris

ā€ƒGetting familiar with ethical norms

Westfall et al., 2017 [15]

Consent, confidentiality

Case studies, questions and answers

Main investigator

DAY 2: 7 in-person hours

ā€ƒUnderstanding the purpose of collaborative research projects

Ā 

Results from studies, concept of empowerment

Interactive presentation (questions and answers)

Main investigator

ā€ƒSelf-legitimizing, identifying the tensions inherent to the peer researcher position

Gross et al.2017 [23] ; INVOLVE; Devotta, 2014 [13]

Results from the research

Interactive presentation (questions and answers); reflexive exercises

Main investigator

ā€ƒCreating an interview guide

Ā 

Based on the results from the focus group

Workshops in small groups

Peer co-organizers

DAY 3: 4 in person hours

ā€ƒCollecting qualitative data

Elliott et al., 2002 [27]; Allam et al., 2004 [28]

Saturation, mistakes to avoid

Interactive presentation (questions and answers) and role-plays

Main investigator and peer co-organizers

DAYS 4,5,7,9: 6 hours at a distance (conference calls)

ā€ƒCreating good group dynamics, sharing information, identifying answers

An instance that revealed poor group spirit; Elliott et al. 2002 [27],; Nicolaidis et al. 2012 [29], Leese et al., 2018 [30]

Access to health care services, to patients, information on publication projects

Interactive exchanges

Main investigator and peer co-organizers

DAY 6: 4 in-person hours

ā€ƒAnalyzing qualitative data

Faulkner, 2017 [31]

Theory, study of authentic complaints

Theoretical presentation; workshops in small groups

Main investigator

DAY 8: 7 in-person hours

ā€ƒMaking questions easier to understand, making questionnaire easier to handle

Ā 

Going back on the creation process and examining the questionnaire

Interactive presentation (questions and answers)

Main investigator

ā€ƒAdministering a questionnaire

Ā 

Theoretical background and mistakes to avoid

Role-plays

Peer co-organizers

DAY 10: 8 in-person hours

ā€ƒAnalyzing and interpreting quantitative data

Jones et al. 2014 [17]

Results from the quantitative study

Workshops in small groups

Main investigator

DAY 11 : 3 in person hours

ā€ƒCommunicate research results

Ā Ā 

Role playing games

Main investigator