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Table 1 Levels of involvement for consumer and community members, expectations and the training required for each Tier

From: Embedding consumer and community involvement within an established research centre: moving from general recommendations to an actionable framework

 

Level of involvement

Expectation

Tier 1: Consumer subscriber

• Receive electronic communications and research progress updates

• Minimal research input

• Respond to basic surveys, questionnaires, stay engaged via research updates and newsletters

Tier 2:

Document reviewers

• Review videos, websites, information sheets, surveys, grants, publications, and media releases

• Review and provide feedback for documentation that can vary in complexity

Tier 3:

Research buddy

• Participate in research project design, implementation, evaluation, and dissemination of results

• Consumers and community members can engage with researchers and students to understand more about the research conducted, the challenges and the people behind it

• Attend meetings with researchers

• Commit personal time to read and prepare for meetings

• Provide input and advice on the development of research projects, directions, and grants

Tier 4:

Consumer advocate

• Provide advice as an advocate of the broader consumer/community perspective

• Sit on committee meetings and have good understanding of the research projects and broader research themes to provide advice

• Participate in quarterly committee meetings as Chairs

• Advise on the consumer experience

• Recruit new consumer and community members and mentor new members as appropriate

• Develop and conduct training for prospective consumer and community members and for researchers on all aspects of CCI in research