Table 3 Key successes, challenges, and next steps

• Strategic alignment and support from senior management at TOH and OHRI

• Coordinated resources, training, organizational commitment, and staff support for patient engagement in research

• Patient partners engaged in a spectrum of basic to clinical research

• Limited resources for staff to match, educate and support researchers and patient partners, and for ongoing information technology and evaluation

• Equitable, harmonized compensation

• Understand current patient partner demographics and how representation of the TOH patient community can be improved

• Equip researchers to work with diverse groups in culturally appropriate ways

• Evaluate patient and researcher experiences