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Table 1 Engagement details

From: Supporting successful recruitment in a randomized control trial comparing clinic and home-based exercise among adults with multiple sclerosis

Year

Stakeholder

Clinical partners

Organizations

2016

Identified clinic sites, primary and secondary outcomes, and outcome measures

Logo and Intervention development

Review Informed Consent

Determined Interactive voice response content

Letter of support and FFS Agreements obtained from Drayer Physical Therapy, Montgomery East Physical Therapy, Gulf Coast Therapy, Therapy Achievements, Southeast Alabama Medical Center, Tanner Center, and Methodist Rehabilitation Center

Clinics worked to identify recruitment strategies, transportation, internet services storage of equipment and files specific to each clinic site and community served

Letters of Support- MS Coalition: Consortium of MS Centers (CMSC), National MS Society (NMSS), Multiple Sclerosis Foundation (MSF), MS Association of America (MSAA), and MS Views and News (MSV&N)

2017

Determined articles for tablet app, and tablet app videos format

Reviewed and modified MOP and study brochure

IVR call frequency. length and voice determined

Added Tennessee stakeholder and clinics to the study

Six Drayer Physical therapy clinic sites added in Tennessee and Encore Rehabilitation

Pilot testing at Montgomery East Physical Therapy and Tanner Center

Best communication with Clinical Research Coordinator established for each clinician through Box, email, and/or phone

Communication with other coordinators through Box

Recruitment: NMSS, MSF, MSAA, MSV&N, North American Registry of MS (NARCOMS) and iConquerMS

Intervention, Training Manual and Outcome measures: CMSC

Abstract presentations at American Congress on Rehabilitation Medicine

2018

Pilot testing with stakeholders for testing protocols, IVR, and tablet app

Established timeframe for screening to testing and for any pause in intervention

Designed postcard for retention and survey for participants and therapists

Added River City Rehabilitation and North Sunflower Medical Center: training and testing completed

Clinicians continue to recruit for the study through attendance at events and handing out brochures at the clinics

Timing of intervention and testing adjusted based on feedback

Protocols designed to improve communication, equipment and gift card inventory for each clinic site

Neurology practices in Alabama, Mississippi and Tennessee through meetings and providing study information to patients

NMSS Walk Events and self-help group meetings

MSAA and MSV&N speaking opportunities and booths at events

2019

Revamped IVR to improve quality and lessen call length

Established Lost to contact protocol

Second postcard designed for retention

Identification of areas for recruitment: events, letters to physicians, self-help group meetings

Clinicians assisting with initial scheduling, lost to contact and withdraw protocol

Equipment and gift card inventory return coordinated for clinics finished with the study for redistribution at other clinics

Clinicians assisting obtaining missing data in collaboration with the Clinical Research Coordinator

Recruitment continued through NMSS and MSV&N events and meetings

Abstracts presented at European Committee for Treatment and Research in MS (ECTRIMS) and presentation at PCORI Annual Meeting on Engagement

Article in Momentum NMSS magazine

2020

Email developed to update therapists on study progress for encouragement

Dissemination ideas discussed: publications, presentations at meetings, participant/caregiver events

Feedback provided regarding change of study to all Tele platform

Consent for therapist survey and interview sent to 42 clinicians

14 surveys completed

16 therapists completing training for Tele Assessment and 6 therapists participating in remote DirectCAM

Inter-Rater reliability performed with therapists at the Tanner Center

Abstracts presented at CMSC and American Academy of Neurology (AAN)

Presentation scheduled at Institute for Patient- Family Centered Care (IPFCC) on engagement

ACRM provided information on Tele rehabilitation during COVID-19 via virtual meetings