Table 1 Key messages from the research project driven by the CRG

1. The role of digital technology in improving access to health information and services for older adults has been over-estimated.

2. Clear and consistent messages related to COVID-19 are required to overcome confusion and mistrust.

3. The role of local governments and community organisations in providing mental health and social support for older adults during and post COVID-19 has been underestimated.

4. The importance of understanding and addressing social isolation among at-risk subgroups of older adults (e.g., those living in rural/remote regions, those with limited social networks, and CALD groups) has been overlooked in research and service delivery to date.