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Table 2 Co-creation of new knowledge in practice

From: Co-creation of new knowledge: Good fortune or good management?

 

Key activities (initial discussions)

Identification of key players

Measurable outputs

Pre-co-creation Phase

Researchers and service providers connect through pre-existing relationships or organisations contacting universities to discuss the need for program evaluation.

Internet searches for pre-existing programs are conducted by organisations or researchers and/or review statistics or records, service priorities or clinical guidelines

Researchers

Service providers

Service users

Funders

Policymakers (optional)

Relevant contractual documents signed by all parties.

Contract research agreement

Memorandum of understanding

Co-ideation

Discussion on the purpose of the project/intervention, including identification of barriers and solutions of collaboration, planning of the evaluation and applying the co-creation framework, includes agreeing on an approach and identifying and agreeing on roles – both of these may involve ongoing discussions between co-ideation and co-design

Service providers

Service users

Researchers

Funders (optional)

Policymakers (optional)

Agreement to work on common goals; evidence of this might include terms of reference, principles of working

Co-design

Reiterative process to assess what works and what doesn’t work

Sessions to understand different roles/responsibilities and how change can be integrated into the routine delivery of services

Stakeholders and researchers jointly collaborate on the research design planning and input into HREC (Human Resource Ethics Committee) application. Fluid ideas and creative thinking are required. Technical details (prototype) on data collection are documented but open to further revision. Provide a detailed description of the new service or program.

Service providers

Service users

Researchers

Funders (optional)

Policymakers (optional)

Protocol for program evaluation completed and registered

HREC application completed

Technical details about the evaluation documented, including clear and tangible goals and criteria for success

Co-implementation

Implement the co-designed program as per the protocol

Before the collection of data need to make clear how researchers and stakeholders can be influential in the partnership, so the validity and reliability of the data are maintained and balanced with the demands of the organisation delivering services

Service providers

Service users

Researchers

Regular meetings for ongoing review of the process

Evidence of tangible goals being achieved

Co-evaluation

Embedding of the data collection process into the delivery of services.

The data collection process may require adjustments and discussion on streamlining the process if unexpected barriers (including both internal and external barriers)

Measure the process of data collection against KPIs.

Service providers

Service users

Researchers

Funders (optional)

Policymakers (optional)

Data was collected by using evidence-based questionnaires and scales during the delivery of programs and services or treatments

Researchers provide evidence in a manner that is usable and practical for the organisation

  1. NB: Operational definition adapted from Pearce et al. [10]