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Table 2 Opportunities and Challenges encountered in developing a study with patients and families who use LOE

From: Exploring the lived experience of patients and families who speak language other than English (LOE) for healthcare: developing a qualitative study

Opportunities/challenges

Approach

Initial study development and planning

 Partnerships with stakeholder groups

 Language barriers

 Patient and family Engagement in study design

 Research ethics protocols

Collaborate with key stakeholder in your institution who oversee patient and family centered care and interpreter services

Co-design methods, learn about additional partnership opportunities from these and community stakeholder groups

Ensure ongoing dialogue and communication to maximize study success and address research interests and needs of our partners

Study team should include patient engagement expert/consultation. Engage local Research Family Advisory Council (RFAC) for feedback during study development

Compensate expert patient representative with lived experience to support study development, execution and analysis. We strongly recommend the involvement of patient partners on the study team

Consider meeting with local Research Ethics Board (REB) to clarify and develop protocols that protect research participants, align with research ethics principles and are designed to empower recruitment of this traditionally excluded group

Study execution and logistics

 Recruitment procedures

 Data collection

 Interpreters

 Youth involvement

Ensure recruitment done with Interpreters. In-person recruitment by the study team needs to be built on a strong working relationship with the primary clinical team. Multiple methods for identification of potential participants are recommended. Consider most appropriate consent and assent methods

Ensure a family-centered data collection process. Be flexible with time and format of interview

Consider all potential methods for interpreter deployment during the study process. Balance rigour of interpretation/translation with engagement of different populations

Children and youth should be involved in studies as participants when considering pediatric health questions. Work with families to optimize participation. Ensure recruitment, consent and participation process is appropriate for age