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Table 4 Identified themes mapped to the UK Standards for Public Involvement

From: Using the UK standards for public involvement to evaluate the public involvement sections of annual reports from NIHR managed research centres

UK standards

Themes

Quotes

Insights Framework domain

Inclusive Opportunities

Widen involvement

Quote 1 (Q1): “We are working with groups across the nine protected characteristics covered by the Equality Act 2010 (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation). Identifying partners who work with vulnerable, minority and seldom heard populations is key to building mutually beneficial relationships and ensuring that a diverse, broad range of the population is represented by our research.” (MedTech and In Vitro Diagnostics Co-operatives; MICs)

Leading

Strategic level

Quote 2 (Q2): “We worked in partnership with both long-standing and new PPIE contributors from under-served communities (including Lesbian, Gay Bisexual and Transgender (LGBT+), ethnic minorities, carers and young adults) to inform our BRC-4 PPIE Strategy.” (Biomedical Research Centre; BRC)

Learning

Building sustainable relationships

Quote 3 (Q3):“We will co-produce a way forward for the partnership and identify what needs to change at local and national levels to ensure an ongoing relationship.” (Research Design School; RDS)

Leading

Quote 4 (Q4): “We will continue to form new connections, sustaining community connections over time, or developing new ways of communicating and engaging with public members about research.” (BRC)

Learning

Quote 5 (Q5): “Public engagement virtual event with (organisation). This organisation offers training and support for under-represented and ‘hard to reach’ minority ethnic groups, as well as economically and socially disadvantaged communities.” (MICs)

Welcoming

Working together

Defining public involvement

Quote 6 (Q6): “Series of strategy development workshops held where mixed groups of PPI representatives, academics, PhD students and PPIE leads from the region shaped draft objectives and discussed methods to deliver these. PPI representatives reviewed and shaped eventual PPI strategy document.” (Collaborations for Leadership in Applied Health Research and Care; CLAHRC)

Leading

Methods of working together

Quote 7 (Q7): “Our PPIE Team organised and delivered the Summer School in June 2020; the school was delivered online to allow PPIE members to take part in a mixture of live interactive lessons, pre-recorded videos and group work in their own time.” (BRC)

Learning

Stages of the research cycle

Quote 8 (Q8): “Members of the (PPIE) network have contributed to the production of a successful proposal to the NIHR PHRP for funding.” (Research School)

Learning

Quote 9 (Q9): “Two public contributors are part of the study team. Both assisted with the refinement of the study design, developing patient-facing materials and have taken part in data analysis sessions to assist with interpretation of the findings.” (Research School)

Learning

Quote 10 (Q10): “The study is a mental health service user-led project with over half the research team identifying as service user or survivor researchers, including the Principal Investigator, and two practitioner researchers.” (Research School)

Leading

Collaborating with wider networks

Quote 11 (Q11): “We work with partners across the (geographical location) to share resources, identify joint projects and areas for collaboration, build capacity, develop community partnerships and promote best practice.” (BRC)

Leading

Support and Learning

Resources for PPIE members

Quote 12 (Q12): “The Involvement Coordinator continued to share links to resources and learning opportunities through a network of theme-based involvement champions and provide one-to-one support as required.” (Applied Research Centre)

Learning

Quote 13 (Q13): “…Used ‘buddy’ system—had phone call with experienced public member prior to meeting to discuss how meetings worked, and to put at ease.” (ARC)

Welcoming

Resources for academic staff

Quote 14 (Q14): “We delivered the first of a series of training sessions. Eight researchers attended and interactive polls pre and post training showed increased knowledge of PPI and increased confidence delivering PPI activities. PPIE members are also invited to attend training sessions.” (Patient Safety Translational Research Centres; PTSRC)

Learning

Communications

Co-producing study materials

Quote 15 (Q15) “(PPIE activity) included ensuring our research materials are easily understood i.e. PPI contributors helped write consent forms.” (Research School)

Learning

Dissemination strategies

Quote 16 (Q16): “Most recently, we have seen the launch of videos involving LGBTQI + Disable People on the findings from (programme of studies) all of which have included relevant individuals within those videos and in developing the content for them.” (Research School)

Learning

Digital inclusion

Quote 17 (Q17): “Researchers will aim to be flexible in offering virtual meetings and in providing a contribution towards telephone or broadband costs for virtual meetings. Where possible the meeting platform will enable people to dial in.” (Health Protection Research Unit; HPRU)

Learning

Quote 18 (Q18): “…We offered technical support where necessary, (i.e., guidance on using online meeting platforms e.g., Zoom/ Microsoft teams). Ensured online meetings are not too long, with built in times for informal discussion or breaks.” (PTSRC)

Learning

Quote 19: “Future work must offer both online and in-person options particularly as our activity now involves people nationally but also in response to positive contributor feedback that it is more accessible.” (BRC)

Learning

Impact

Levels of impact

Quote 20 (Q20): “Making the video—and a patient being the 'face' of the training—was an enjoyable and rewarding experience. I felt like an equal in the process and felt valued and respected in terms of my input.” (PPIE Member—BRC)

Leading

Evaluating PPIE activities

Quote 21 (Q21): “Evaluating the impact of our PPI/E is a process of: Evaluating the activity against its aims to ensure the aims have been reached; Gathering feedback from participants involved in PPI/E both participant and researcher to have a clear pathway for future improvement and shared learning” (ARC)

Learning

Governance

Share decision making

Quote 22(Q22): “Public Involvement governance processes, leadership and a central budget are in place with representatives for all members ensuring collective ownership.” (Research School)

Leading